Shipping Times: Orders will typically be processed within 1-2 business days. Standard shipping delivery times vary from 3-7 business days within the contiguous United States.
Shipping MethodsWe use reputable carriers for shipping, including USPS, UPS, and FedEx. Customers may select from available shipping options at checkout
Shipping Charges: Shipping costs will be calculated based on the order's total weight, destination, and selected shipping method. Free shipping may be offered for orders above a certain amount.
International Shipping:We currently do not offer international shipping. However, exceptions may apply, and customers should contact customer support for inquiries.
Tracking Orders:Upon shipment, customers will receive a tracking number via email to track their orders.
Eligibility:Items must be returned within 30 days of purchase, unused, and in their original condition with tags attached to qualify for a refund or exchange.
Refund ProcessRefunds will be issued to the original payment method within 5-7 business days after receiving and inspecting the returned items.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part (such as wrong item or defect).
Exclusions: Personalized, worn, or altered items may not be eligible for return. Final sale items may also be excluded.
Damaged or Defective Items:Customers must notify us within 7 days of receiving damaged or defective items to arrange for a replacement or refund.
Information Collection:We collect personal information (name, address, email, etc.) to process orders and provide customer service. We do not sell or share this information with third parties.
Data Security:Customer data is securely stored and protected using industry-standard encryption and security measures to prevent unauthorized access or disclosure.
Cookies and Tracking: We may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. Users can manage cookie preferences through their browser settings.
Marketing Communications: Customers may opt-in or opt-out of marketing communications, and their preferences will be respected.